Bubbles & Bows Pet Salon and Boarding of Nashville
412 S Barnes St, Nashville, NC 27856
Overview
Bubbles and Bows Pet Salon and Boarding in Nashville, NC offers 24-hour boarding with large runs and individual play time, as well as professional grooming services including baths, haircuts, and nail trims. The facility is described as spacious and run by experienced groomers and staff trained to handle all dog breeds and cats.
Amenities & Policies
What Reviews Say
68 reviews analyzedThis pet salon receives overwhelmingly positive reviews for grooming quality, with customers praising Betsy's expertise and the staff's ability to handle anxious dogs. However, there are significant red flags including a serious incident where a pet was left unattended due to an employee oversleeping, and defensive owner responses that blame customers for issues like matting or pricing disputes. The owner responds to every review but often in a defensive manner, which may exacerbate negative situations. Communication and reliability appear to be areas of concern, while the physical facility and grooming outcomes receive consistent praise.
People love
Staff shoutouts
Worth noting
Pets left unattended for hours due to employee no-show/oversleeping
“What if, I never would have rung the bell and the employee overslept and never showed up to attend to the boarding pets. The last person supposedly left the facility at 3pm according to text from the unfamiliar number. So, in my mind the pets would have been left from 3pm until whatever time Monday morning with no breaks, no food, no water!!!”
Clipper burn/injury to dog during grooming
“she comes back with clipper burn/razor burn all over her stomach, neck, legs, and chest”
Incomplete pet care logs and lack of transparency
“The complete log starting on 7/13 was not sent to me. Two and a half days of logging is missing.”
Pricing concerns and perceived overcharging(2 mentions)
“they wanted $100. Does that sound like a 4.7 star business to you?”
Communication issues and responsiveness(2 mentions)
“We both reached out to the contact number and received no response back.”
Staff rushing through appointments
“the staff made plans to leave early asap”
Top Rated
4.6 stars from 68+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 68 reviews.
At a Glance
Pricing
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