CAMP BARKALOT

Reported post-stay eye infection and lack of notification

“My dog did come home with a pretty bad eye infection, and we were not contacted or told at pickup”

Reported bite injuries after overnight stay

“When we picked him up the next day, we noticed that he had been bit on his ear, chin and face.”

Reported puncture wounds after visit

“Last visit he came home with two small puncture wounds.”

Reported illness and lethargy after boarding

“he was very ill for the first 3 days back at home, very lethargic and would not eat.”

Reported poor hygiene at pickup

“When we picked up our dog and he had feces on his foot and running down his anus.”

Reported refusal of service following critical review

“Won't take my dog because I left a 4 star review”

Strong odor and perceived cleanliness problems

“The smell of dog is so pungent, it is a lot to be in there.”

Cleanliness, odors, and facility condition(5 mentions)

“The smell of dog is so pungent, it is a lot to be in there.”

Limited supervision, interaction, or play attention(4 mentions)

“I agree with others that dogs don't get a lot of attention as far as play time.”

Injuries or health concerns after stays(3 mentions)

“Last visit he came home with two small puncture wounds.”

Spay/neuter policy(3 mentions)

“They do not allow male dogs that are not fixed .”

Organization and belongings(2 mentions)

“I was informed by the staff that it is a 'vicious cycle' of people taking leashes.”

Overnight monitoring concerns(2 mentions)

“I also was no one is staying in the facility overnight, so if a problem arises they won't know until next morning .”