Little Dogs Resort

Flea infestation after boarding

“She also ended up having fleas and I am certain that she did not have them before.”

Unauthorized credit card charges

“She withheld information and unfairly deducted $600 from my card without consent on the same day I boarded.”

Publicly berating employees

“When I came in, the owner Jen was screaming at her husband in front of both employees and customers. She also kept berating employees in front of everyone.”

Administering medication without consent

“They gave my dog Advantage without asking which he can't take because it makes him very sick and they charged me for it as well.”

Unexpected pricing/charges(4 mentions)

“They also charged our card for a package without telling us any prices… they charged us $1,000 without even telling us a total because apparently the prices went up the day we picked our dog up.”

Owner rudeness/unprofessionalism(5 mentions)

“Manager told me that I was speaking 'out of my ass' and disrespectful to my sister and I”

Refund issues(2 mentions)

“I cancelled my reservation and was told I would be refunded. Over a week later, no refund.”

Lack of transparency(3 mentions)

“When I asked to see the boarding areas, the owner did not want me to see them”