Camp Bow Wow Castle Rock

Dog attack/aggression management concerns

“My dog was a regular boarder at this facility until a few months ago...the staff was not watching him and they said that he attacked another dog. First, they literally said that they were NOT watching him like they were supposed to be doing.”

Overnight unsupervised (no staffing 7pm-7am)

“Just came to learn that no one is actually in the building from 7pm to 7am for overnights.”

Accusations of poor feeding/medication administration

“They say that they feed the dogs medication but all they do is nothing and convince pet owners that they got their meditation.”

Dog returned with infections or illness (diarrhea, eye/foot infection)

“Twice our dogs have stayed and twice came home with diarrhea we are done very disgusting!”

Unsanitary conditions / dark smelly facility

“Smelled like urine was dark would not leave my dog with them.”

Poor handling of dog aggression claims(3 mentions)

“My dog has NEVER been an aggressor...They told us he could not come back and they did not provide any evidence that my dog attacked another dog randomly.”

Mandatory minimum boarding days / scheduling inconvenience(2 mentions)

“First it was that they required a 2 day boarding minimum on holidays. It doesn't matter if you need 1 day, you pay for 2.”

Lost customer belongings(2 mentions)

“I asked about the blanket. Received blank stares. A staff member went in the back to look. Nothing.”

Dogs coming back with health issues (kennel cough, papilloma)(2 mentions)

“The only downside is that he's gotten kennel cough and a papilloma, but we think that's the risk of having a well socialized dog.”