Tails Up

Pet death and liability dispute

“Mark... accepted responsibility and apologized immediately for the death of our beloved Golden, Jesse... Jill overrode him, blamed the dog.”

Severe illness and hygiene neglect

“when we picked up our kids they were both sick and our boy had lost 14 pounds with bloody stool... they were wet and had poo on there backside.”

Medication and feeding errors

“handing it to me saying this was theirs. I notified them it wasn't and instructed them we were missing... their medication... We are very unsure if another animal's medication was administered.”

Cat boarding neglect(5 mentions)

“I don't believe that necessitates neglecting the cats that stay there... my shy and solitary cat was forced to spend her entire stay with my other cat [due to mixup].”

Grooming quality/Breed bias(6 mentions)

“Not for standard poodles. They ruined my dog’s top knot and now they both have bangs.”

Lack of exercise/Kennel time(2 mentions)

“Tails Up only allows your dog 90 minutes in a 24 hour period when pups are boarding... caging your dog for 22.5 hours a day.”