Castle Rock facilities
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The Ruff House

3197 Commerce Ct Units 308 -312, Castle Rock, CO 80109

5.0
21 Google reviewsGoogle Verified
Cage-freeLive webcamStaff overnightSmall dog areaAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

The Ruff House is a cage-free boarding and daycare facility in Castle Rock, CO, open 24/7/365 with a 1:15 staff-to-dog ratio. They offer three suite options ($60-75/night), play-focused daycare in Bigs/Littles/Chills groups ($38-45/day), and add-on services including grooming, training, and spa services, with free evaluation and first daycare day for new clients.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 1:15

Required vaccinations: Core vaccinations required (specifics not listed)

Policies & Details

Hours & Billing

Drop-off hours:7am-9am
Pick-up hours:5pm-7pm
Billing method:Per night

Cancellation & Deposits

Holiday surcharge — Surcharge applies (amount not specified)

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact dogs

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Senior dog accommodations

What Reviews Say

21 reviews analyzed

All 21 reviews are 5-star, with no critical feedback or complaints. Customers consistently praise the caring and attentive staff, the joy their dogs show (excitement upon arrival, coming home tired and happy), the daily report cards with photos, the cleanliness of the facility, and the added peace of mind from webcams. The owner Steve and the team receive multiple shout-outs for their personal, genuine approach. Some reviews also highlight the large outdoor play space, competitive pricing with subscription options, and an educator discount. No negative patterns or red flags were identified.

People love

Staff care and attentiveness(8)Dogs come home tired and happy(5)Report cards with photos(4)Owner Steve and team are personable(3)Webcams to check on dogs(3)Clean facility(3)Large outdoor space(2)Competitive rates and subscription modelsEducator discount

Staff shoutouts

Steve(3 mentions)Meghan
Owner replies to 100% of reviewsAvg response: 7dwarm tone

State Licensed

Colorado PACFA Registry

Registered with Colorado Dept. of Agriculture
Licensed for: pet boarding and/or training
License valid through Mar 2026

Cross-referenced with Colorado’s Pet Animal Care Facilities Act (PACFA) database. This facility holds an active state license.

Top Rated

5.0 stars from 21+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 21 reviews.

At a Glance

Google rating
5.0/ 5
Review scoreInsufficient topic coverage
Amenities11 of 14
Reviews21

Dog-to-staff ratio

1:15

Pricing

Boarding

$60–$75/night

Daycare

$38–$45/day

Contact

Visit Website+1 720-679-9100Get directions to 3197 Commerce Ct Units 308 -312, Castle Rock, CO 80109

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