Camp Bow Wow Columbia SC

Dog attack incidents resulting in serious injuries

“I discovered four puncture wounds in my ear with blood down his face and neck once he was in my car”

Lack of transparency about dog attacks - initially told owners dog had cough rather than admitting attack

“The owner later admitted my dog was attacked by another dog, unprovoked. When I picked him up, no one told me this.”

Poor staff-to-dog supervision ratios causing safety concerns

“The only thing that makes me cringe when I watch the live feed is the fact that they only have one person with like 10-15 dogs. That makes me really nervous if something were to happen like a fight or something.”

No ID verification at pickup/dropoff - security risk

“They do not check ID's when picking up or dropping off your dog, so really anyone who knows the name of your dog could come and steal your dog.”

Dogs placed in inappropriate play groups without owner consent

“They even put him with the adult dogs without asking me first because he had too much energy for the puppies.”

Dog injuries from attacks by other dogs(4 mentions)

“Our dog was injured, and had to be placed on different types of medicine due to the lack of supervision.”

Poor communication about incidents and lack of owner follow-up(5 mentions)

“We found out our dog... had some sort of an incident and was locked in a crate 23 hours a day. We found out only when we couldn't find our dog on camera or get ahold of anyone for two days.”

Rude or dismissive staff behavior(5 mentions)

“Hannah is incredibly rude and dismissive.”

Billing/pricing disputes(2 mentions)

“I was charged for a craft that I never asked for and then received a rude phone call with the manager trying to collect for said craft.”

Kennel cough/illness contracted at facility(2 mentions)

“My 6 month old pup... has gotten kennel cough twice since she's been at daycare since starting 2 months ago.”