Columbia facilities
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Carolina Pet Resort LLC

1160 Berl Mar Rd, Columbia, SC 29212

4.9
162 Google reviews
Outdoor yardAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Carolina Pet Resort is a family-owned pet boarding and daycare facility located on 8 wooded acres in the Irmo area of Columbia, SC. They offer boarding for dogs, cats, and small mammals, with 26 indoor/outdoor and 24 indoor kennels. Additional services include grooming, playtimes, and nature walks on their half-acre fenced yard and nature trails.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella, FVRCP

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Holiday surcharge — 3-4 day minimum stay required during holidays

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — Discounted rates for multiple dogs in same kennel ($37-$40/night for 2 dogs, $33-$35/night for 3+ dogs)
Senior dog accommodations
Owner operated

What Reviews Say

160 reviews analyzed

Carolina Pet Resort is highly regarded for its friendly staff and versatile boarding options that accommodate dogs, cats, and exotic pets like rabbits and birds. The grooming department receives standout praise for handling difficult coats and anxious pets with extreme patience. While the vast majority of clients report a clean facility and happy pets, a single severe report of skin infections and fleas suggests a need for consistent vigilance in sanitation protocols.

Dog happiness
4.9
Staff
4.9
Value
4.9
Facility
4.8
Communication
4.8
Drop-off / pickup
4.8
Cleanliness
4.7
Safety
4.2

People love

Exceptional Grooming(18)Multi-Species Care (Cats, Rabbits, Birds, Guinea Pigs)(12)Indoor/Outdoor Kennel Options(4)

Staff shoutouts

Jen(6 mentions)KimWendy(2 mentions)AmberLacey

Worth noting

Severe medical neglect and unsanitary conditions (Skin infection/Fleas)

“my dog had fleas and got it from the boarding place... he's now got a skin infection because their place is not clean.”

Contagious illness (Kennel Cough)

“Do not recommend this place. Our dogs all came home with Kennel Cough..”

Health/Hygiene issues upon return(2 mentions)

“Hair missing red marks everywhere scabs everywhere they don’t keep their floors clean”

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.9 stars from 162+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 162 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities7 of 14
Reviews162
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Boarding

$25–$50/night

Daycare

$20–$25/day

Contact

Visit Website+1 803-749-1162Get directions to 1160 Berl Mar Rd, Columbia, SC 29212

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