Wescott Acres Pet Resort

Dog died after being attacked by another dog during daycare - Golden Retriever in playgroup with Cane Corso (should never have happened)

“He was attacked by another dog at daycare and according to the necropsy suffered for a long time before someone found him/decided to take him in for help. He was a golden retriever in a play group with a cane corso, a combination that should have never even happened.”

Dogs left in outside kennels in summer heat, overheating concerns

“When I came to pick them up, they had been put in an OUTSIDE kennel IN JUNE!!! They were panting like crazy from overheating. Had to call my vet to avoid heat stroke!!!”

Dog injured during boarding, owner avoided paying vet bills

“When arriving to pick up my dog he was injured... I was ensured the vet bills (Around $60) would be covered but after some time the owner dodged and ignored texts.”

Staff leaving dogs unattended for 15+ minutes during daycare

“After this incident we learned that staff leave the dogs unattended for at least 15 minutes at a time, because that is when this incident with our dog occurred.”

Pricing transparency and unexpected charges(4 mentions)

“We were never told these services cost extra!!! We love our puppy so we didn't mind paying but the staff should've made us aware”

Phone responsiveness(4 mentions)

“They just never answer the phone now. It's been like this for the past few months.”

Long drop-off lines wait times(3 mentions)

“I waited in a 30-minute car line to drop off my dog for a grooming appt was totally ridiculous!”

Organizational issues with reservations(3 mentions)

“Person could not find my information in computer... 10 minute phone convo and back to square one to they couldn't find my account.”