Camp Bow Wow Humble
camp bow wow11321 N Sam Houston Pkwy E, Humble, TX 77396
Overview
Camp Bow Wow Humble is a premier dog daycare and boarding facility offering all-inclusive pricing for daycare, overnight boarding, grooming, and enrichment services. They feature live webcams for pet parents to monitor their dogs, certified staff trained in pet CPR/first aid, and spacious indoor/outdoor play areas with a cage-free cabin boarding environment.
Amenities & Policies
Required vaccinations: Rabies, DHPP, Bordetella, Distemper
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
183 reviews analyzedCamp Bow Wow Humble receives overwhelmingly positive reviews (approximately 85% are 5-star), with pet parents praising the caring staff, clean facility, engaging activities, and live camera access. However, there are significant red flags including multiple serious injury incidents where dogs were bitten or wounded during stays, dogs contracting illnesses, and concerns about supervision quality. The owner responds to nearly all reviews professionally and offers follow-up contact information. While most dogs clearly thrive at this facility and owners appreciate the enrichment programs, the safety-related complaints (particularly around dog-on-dog injuries and lack of supervision) represent a notable pattern that prospective customers should weigh carefully.
People love
Staff shoutouts
Worth noting
Dog bite/injury incidents while in facility care - multiple serious wounds reported
“He had a large puncture wound on his leg that wrapped around his side, and they were unable to stop the bleeding. They offered me a wrap and assured me I wouldn't be charged for the day.”
Dogs contracting illnesses (kennel cough, stomach bugs, conjunctivitis) during stays
“This ordeal led to a $400 vet bill and 2 weeks of recovery”
Staff not properly supervising dogs - injuries went unnoticed
“They only noticed when they saw blood on the floor. So no one heard him yelp? No one saw what happened?”
Refusal to provide video footage when incidents occurred
“ALSO if your dog is injured they WILL NOT SHOW YOU THE VIDEO FOOTAGE. They claimed they do not know what happen to my dog but then will not show me due to 'privacy concerns'.”
Rude/dismissive staff behavior toward customers
“Tara is extremely rude and this is not the FIRST time she has been rude.”
Dog injuries/bites during daycare/boarding(5 mentions)
“My dog has came back home with scars.”
Dogs getting sick after stays (kennel cough, stomach bugs, conjunctivitis)(4 mentions)
“Doc is being treated for kennel cough as of today, and this is the only place he's come in contact with other dogs in the last two weeks.”
Poor customer service and staff rudeness(4 mentions)
“Jennifer the Camp Director is the absolute worst! Her attitude and demeanor with handling paying customers does not reflect good customer service whatsoever!”
Grooming service issues (incomplete jobs, lost items)(4 mentions)
“They gave me Akira completely wet and not brushed.”
Communication failures - no notification of issues(3 mentions)
“We were never notified prior to picking her up.”
Top Rated
4.5 stars from 200+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 200 reviews.
At a Glance
Pricing
Boarding
$55–$85/night
Daycare
$21–$30/day
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