Camp Bow Wow Matthews

Medical neglect/Lack of monitoring

“I picked her up she had a huge swollen red eye with the most disgusting puss oozing. No one mentioned this to me before pick up and I had to pay for an emergency vet visit.”

Feeding errors/Starvation concerns

“Was given back the same amount of food with my dog visibly skinner... the only thing I can think of was she wasn’t fed for almost the entire time.”

Hygiene/Sanitation failure

“We also noticed she had dry poop all on the side of her muzzle/face and ear.”

Phone responsiveness(4 mentions)

“Called multiple times and filled out their application on-line, no one has reached out and none of my calls to their business were ever answered.”

Billing/Pricing errors(3 mentions)

“Upon pick up the front desk told us the wrong price for the stay, and was reluctant to adjust the price.”

Training program inconsistency(2 mentions)

“Puppy classes are a joke! Offering 6 classes... graduation at Week 5 of 6... no make up class for her being out.”