Lucky Dog Bark - Charlotte

Safety and neglect allegations (Reddit controversy)

“I came across a reddit post where someone posted photos of their dogs with their heads stuck in the kennels, they had soiled themselves and all.”

Sanitation and hygiene concerns

“nasty with urine stained on the floor, dogs sitting with accidents in their kennel... storage room full of rusty nails.”

Staffing/Supervision issues

“I also noticed certain staff being under the influence during her shift while she was up front.”

Identification error

“I went to pick up my dog and they gave me the wrong German Shepherd! Yes, the wrong dog!”

New Management/Corporate Ownership(15 mentions)

“Unfortunately, this facility has gone down hill since Alan sold to a corporation.”

Pricing transparency and increases(9 mentions)

“The new pricing model can cost a person from $90 to $120 for a 24 hour stay. Prior to Nov 1st, a 24 hour stay would cost roughly $45.”

Lack of supervision in the bar area(11 mentions)

“Lucky dog leaves the policing of dog fights up to the owners, and frankly most don't do anything to keep their dogs under control.”

Age restrictions (21+ only)(3 mentions)

“Walk in to a pretty dead Friday night crowd and was greeted with a 'sorry guys 21 and up only'.”