Lucky Dog Bark - Steele Creek

Severe injury/Dog attack

“he didn’t just get bit, he had a chunk of his ear bitten off. Once I get back and speak to a regional manager he goes on to inform me... 'this is ONLY the 2nd incident we’ve had with this dog'.”

Neglect/Hygiene concerns

“My dogs reeked of urine and poo when I picked them up from a weekend stay... I also noticed... my dog was returned smelling like pee several days in a row.”

Unexplained injuries during boarding

“We left our dog for two nights there and he came back home with two wounds, big wounds.”

Corporate takeover/Price hikes(12 mentions)

“Since corporate took over, many things have changed. The prices and hours changed without email notifications and the employee turnover is pretty bad.”

Sneaky fees(5 mentions)

“A single night of boarding my two dogs went from $80 in June to $170 in December with these fees.”

Lack of photo updates(6 mentions)

“I do however miss the pictures. It’s difficult to be away on vacation and not see proof of happiness. We use to get daily pictures. It is disappointing that this has stopped.”