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Camp Bow Wow Southport

Name: Camp Bow Wow Southport
Address: 5311 Commerce Cir, Indianapolis, IN 46237, Indianapolis, IN, 46237, US
Telephone: +1 910-983-8344
Rating: 4.8

camp bow wow

5311 Commerce Cir, Indianapolis, IN 46237

4.8

411 Google reviewsGoogle Verified

Live webcamStaff overnightOutdoor yardSmall dog areaAccepts puppiesMedication adminGroomingTrainingClimate controlledOnline booking

Amenities & Policies

Cage-free

WebcamLive stream

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Dog-to-staff ratio: While exact ratios can vary by Camp and play yard size, all groups are monitored closely by Certified Camp Counselors® trained in safety, body language, and first aid/CPR.

Policies & Details

Cancellation & Deposits

Cancellation penalty:Each franchise location has its own cancellation and refund policy.

Deposit required

Holiday surcharge

Care & Play

Group play

Daily updates — Free

Raw diet accommodated

Safety & Emergency

Fire safety system

Extras

Multi-dog discount

Senior dog accommodations

What Reviews Say

24 reviews analyzed

Camp Bow Wow Southport receives predominantly positive feedback for friendly staff, dog enjoyment, cameras, cleanliness, and care. Recurring concerns involve supervision and dog interactions, unexplained or disputed grooming charges, lost property, and illnesses or injuries reported after visits. Owner responses are frequent and generally engaged, but some responses are defensive when addressing negative reviews.

Dog happiness

5.0

Communication

4.8

Staff

4.7

Cleanliness

4.0

Facility

3.9

Drop-off / pickup

3.0

Safety

2.4

People love

Dogs appear happy and enjoy daycare or boarding(11)Friendly and caring staff(9)Camera access is valued by customers(5)Clean and professional facility(2)Communication and updates are appreciated(3)

Staff shoutouts

Adam(2 mentions)Emily(2 mentions)Tom(2 mentions)

Worth noting

Reported dog injury and concern about supervision

“found MULTIPLE bite marks, thankfully nothing punctured the skin, they think her thick fur helped protect punctures from occurring”

Staff attention and supervision concerns

“The counselor with the bigs was on his phone the entire time”

Repeated illness or injury allegations after stays

“The first time he got kennel cough... The second time he had a scratched eye... Last time he ended up with some type of respiratory problem”

Lost leash and inadequate initial replacement

“they lost my dogs leash then tried to give me another one that was used and short”

Unexpected grooming charge and disputed service communication

“My bill for my dog that weights 10 pounds was $75 dollars even though I have been charged in the past $50.”

Inappropriate dog interaction observed on camera

“watching my dog being humped on by another dog”

Insufficient supervision or management of dog interactions(3 mentions)

“The counselor seemed to be in her own world while this was happening!”

Dogs being bothered or injured by other dogs(2 mentions)

“I had to call a couple of times to have them stop a larger dog from "messing" with mine.”

Grooming price or service expectations were not clearly communicated(2 mentions)

“My bill for my dog that weights 10 pounds was $75 dollars even though I have been charged in the past $50.”

Lost or mishandled personal property

“They lost my dogs leash then tried to give me another one that was used and short”

Illnesses or injuries reported after visits

“The first time he got kennel cough... The second time he had a scratched eye... Last time he ended up with some type of respiratory problem”

Owner replies to 96% of reviewsAvg response: 1125dwarm tone8 repeat customers

Top Rated

4.8 stars from 411+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 411 reviews.

At a Glance

Google rating

4.8/ 5

Review scoreInsufficient topic coverage

Amenities10 of 14

Reviews411

Repeat customersNumber of reviews that mention returning or being a regular customer.8

Dog-to-staff ratio

While exact ratios can vary by Camp and play yard size, all groups are monitored closely by Certified Camp Counselors® trained in safety, body language, and first aid/CPR.