Indianapolis facilities
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Sleepy Hollow Pet Ranch

147 Tri Sab Ln, Indianapolis, IN 46217

4.9
584 Google reviews
Outdoor yardAccepts puppiesMedication adminGroomingClimate controlled

Overview

Sleepy Hollow Pet Ranch is a family-owned pet boarding and daycare facility established in 1986, located 10 minutes from downtown Indianapolis in a wooded, country-like setting. They offer dog and cat boarding with spacious indoor-outdoor runs, daily activities including nature walks and playtime in the Canine Corral, professional grooming services, and daily report cards to keep owners informed. Dog boarding is $43/day and cat boarding is $30/day, with 15% discount for additional pets sharing accommodations.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:7 AM - 12 PM
Pick-up hours:3 PM - 6 PM
Checkout time:10:00 AM
Late pick-up fee:Additional day's charge
Billing method:Per night

Care & Play

Group play
Solo play
Daily updates โ€” Free
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount โ€” 15% off for each additional dog sharing a run
Senior dog accommodations
Owner operated

What Reviews Say

544 reviews analyzed

Sleepy Hollow Pet Ranch is an overwhelmingly positive facility with 98%+ 5-star reviews. The standout features are their exceptional daily report card communication system, staff who genuinely love animals, and their expertise with anxious, reactive, and senior dogs. Multiple customers have been using the facility for 15-30 years. While there are a small number of serious complaints (3 high-severity incidents involving injured or sick dogs), these appear to be rare exceptions to the otherwise excellent track record. The pricing is consistently described as reasonable, and grooming services (particularly Emily, Mary, and Zoe) receive high praise. The facility is older but clean, with individual indoor/outdoor runs. Owner Teresa responds personally to nearly all reviews with a professional, warm tone.

Staff
4.9
Communication
4.9
Dog happiness
4.8
Value
4.7
Drop-off / pickup
4.6
Cleanliness
4.5
Safety
4.3
Facility
4.2

People love

Daily report cards - exceptional communication(85)Excellent with anxious/special needs dogs(45)Staff genuinely cares about animals(60)Reasonable pricing(25)Quality grooming services(40)Clean facilities(15)Individual runs/indoor-outdoor spaces(20)Great with senior dogs(25)

Staff shoutouts

Emily(12 mentions)Teresa(15 mentions)Zoe(7 mentions)Mary(9 mentions)Jamie(8 mentions)Bree(2 mentions)Catlynn(3 mentions)Lisa(11 mentions)RebeccaAllisynRyan

Worth noting

Dogs returned injured/ill - Review 33: Dogs came back skinny, scabbed up, appeared possibly abused, extremely hungry

โ€œOur dogs came back super skinny and look like they're dying... They don't seem like they were being fed properly and they seem like they were being hit and abused while staying there.โ€

Dog contracted stomach infection - Review 155: Dog lost 10lbs, developed stomach infection, trauma from bowls

โ€œHe then had to leave there because he was vomiting, and he wound up losing 10lbs... he wound up getting a stomach infection. Because they don't know how to clean the dog food bowls.โ€

Dog returned with multiple injuries - Review 543: Dog had red sore paws, raw nose, rash, severe limp after stay

โ€œWhen I picked him up 2 days later, he had red, sore paws, a bright red belly, bright red elbows, a nose rubbed raw, a flea in his fur, a red rash on his side, and a severe limp.โ€

Customer service incident - Review 137: Aggressive parking confrontation with staff member

โ€œI was startled by an angry woman, tapping on my driver side window... She then begins to yell and tell me she can do whatever she wants, she works here.โ€

Facility odor complaint - Review 538: Place smelled like death

โ€œPlace smelt like death.โ€

Older facility without modern amenities(3 mentions)

โ€œIt is an older kennel, so no cameras to monitor your pet (Review 56)โ€

Kennel cough/illness after stay(2 mentions)

โ€œCame back to them all being sick (kennel cough) (Review 52)โ€

Pricing concerns(2 mentions)

โ€œThe price scared me a bit, a little too good to be true (Review 9)โ€

Owner replies to 98% of reviewsAvg response: 1dprofessional tone85 repeat customers

Top Rated

4.9 stars from 584+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 584 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.6/ 5
Amenities5 of 14
Reviews584
Repeat customersNumber of reviews that mention returning or being a regular customer.85

Pricing

Boarding

$43/night

Daycare

$25/day

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