Camp Bow Wow Woodstock

Dog attacked by another dog resulting in facial scarring and eye injury - owner not informed immediately

“My dog still has scars on her face after another dog attacked her at daycare. The staff did not inform me about the accident until I picked her up.”

Puppy dehydration and not fed for 13 hours during daycare

“They informed me he had not eaten all day... They willingly did not feed him for the 13 hours he was there, and alongside that they do not think he had water for the day.”

Wrong medication given to dog - Dog B's medicine given to Dog A for multiple days

“They had been giving Dog A all of Dog B's medicines for days, while Dog B had been without all of her medicines for days.”

Dog returned dirty with feces on bed and body after boarding

“When I picked him up he had poo all over him and his bed. He was dirtier than when we adopted him from the pound.”

Grooming injury - nails cut past quick causing bleeding

“Our 4 month old puppy had his nails taken down past the quick causing him to bleed everywhere.”

Kennel cough outbreaks - multiple dogs getting sick

“Our pup had developed a kennel cough after spending time at CBW... Our pup was recently at CBW, and now our pup has a bad case of kennel cough.”

Kennel cough/sickness concerns(5 mentions)

“Our dog got sick while boarding and needed emergency vet care”

Grooming quality inconsistencies(4 mentions)

“When my sister picked my dog up, he was very choppy and looks like he is half finished. They didnt even clean out his ears.”

Communication gaps about dog incidents(3 mentions)

“No one ever mentioned my dog being attacked... they wouldn't even call me to tell me there had been an incident.”

Wait times at drop-off/pickup(3 mentions)

“I have to wait for like 5 minutes to check in/out... it may not seem like a big deal but it feels so unprofessional.”