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Woof Pet Wellness Resort

Name: Woof Pet Wellness Resort
Address: 684459 Oxford 2, Woodstock, ON N4S 7V7, Woodstock, ON, N4S 7V7, CA
Telephone: +1 519-421-7387
Rating: 4.5

684459 Oxford 2, Woodstock, ON N4S 7V7

4.5

197 Google reviewsGoogle Verified

Outdoor yardPool / water playSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlled

Overview

Woof! Pet Wellness Resort is a comprehensive pet care facility in Woodstock, Ontario offering dog and cat boarding, doggie daycare, grooming, and therapeutic services including hydrotherapy. The facility features 77 individual boarding units (37 indoor/outdoor condos and 40 private indoor units) with climate control, in-floor heating, and separate cat boarding areas.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Max capacity: 77 dogs

Required vaccinations: Rabies, titre, veterinarian excusal

Policies & Details

Hours & Billing

Drop-off hours:8am-12pm

Pick-up hours:9:30am-3pm

Late pick-up fee:$25

Cancellation & Deposits

Cancellation notice:1 day notice

Cancellation penalty:Minimum fee of one day rate at the discretion of the management

Care & Play

Group play

Solo play

Comfort items allowed

Feeding policy:Owner provides food

Raw diet accommodated

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Multi-dog discount — Discounts for 2+ dogs in shared unit

Senior dog accommodations

Owner operated

What Reviews Say

188 reviews analyzed

Woof Pet Wellness Resort is highly regarded for its specialized services, including hydrotherapy, senior dog care, and cat boarding, with many customers reporting significant health improvements in their pets. While the staff is widely praised for their friendliness and ability to handle anxious animals, the facility has faced serious allegations regarding unlicensed veterinary practices and recurring issues with kennel cough. Overall, it is a popular choice for local pet owners, though some express concerns regarding communication and strict billing policies.

Staff

4.9

Cleanliness

4.8

Dog happiness

4.7

Facility

4.5

Value

4.2

Drop-off / pickup

4.0

Communication

3.8

Safety

3.5

People love

Specialized Wellness/Therapy(6)Anxious/Reactive Dog Care(5)Cat Boarding(7)

Staff shoutouts

Angela(2 mentions)Lillian(4 mentions)Tracy(2 mentions)AriannKandace

Worth noting

Allegations of practicing veterinary medicine without a license

“These people have just been busted doing veterinary work with no license.”

Medication administration errors

“always forgets to provide my king Sheppard his medication with multiple reminders labels and notes”

Kennel Cough Outbreaks

“Immediately noticed she had a cough. Would have been nice to know of an outbreak of kennel cough in the facility.”

Kennel Cough(4 mentions)

“After a 3 day stay. Both dogs ended up with kennel cough.”

Billing/Hidden Fees(2 mentions)

“We were never told we would have to pay for another full day because they were there for 7 hours.”

Grooming errors(2 mentions)

“I specifically said I did not want a hair cut. I also said she did not need a deshedding they did that anyway.”

Owner replies to 92% of reviewsprofessional tone24 repeat customers

Top Rated

4.5 stars from 197+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 197 reviews.

At a Glance

Google rating

4.5/ 5

Review score

4.3/ 5

Amenities9 of 14

Reviews197

Repeat customersNumber of reviews that mention returning or being a regular customer.24

Max capacity

77 dogs

Pricing

Boarding

$29.5–$105/night

Daycare

$21–$50.4/day

Contact

Visit Website +1 519-421-7387 684459 Oxford 2, Woodstock, ON N4S 7V7

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