Canine Courtyard Lewisville
1002 W Round Grove Rd, Lewisville, TX 75067
Overview
Canine Courtyard is a dog boarding and daycare facility with two locations in Flower Mound and Lewisville, Texas. They offer safe play environments, comfortable overnight boarding stays, and grooming services. The Lewisville location provides a calm, relaxed atmosphere ideal for dogs who prefer steady routines, while the Flower Mound location features spacious indoor and outdoor play areas for social dogs.
Amenities & Policies
Policies & Details
Care & Play
What Reviews Say
263 reviews analyzedCanine Courtyard Lewisville enjoys overwhelmingly positive reviews with 95%+ 5-star ratings. The facility excels in staff friendliness, dog happiness, and communication through picture updates and report cards. Grooming services (particularly Jackie and Wanda) receive exceptional praise. Minor concerns include occasional grooming quality issues, pricing increases, and isolated incidents regarding safety (URI outbreak, dog losing voice). The owner responds to nearly all reviews with personalized, professional messages. This is a highly trusted facility with many long-term repeat customers who appreciate the caring staff and clean environment.
People love
Staff shoutouts
Worth noting
Dog lost voice after boarding stay - possible neglect or overexposure
“When we picked him up and brought him back home he had completely lost his voice. He is struggling to bark.”
Grooming injury - ear cut during haircut
“My dog is missing some of his ear where he was supposedly cut on accident.”
Upper respiratory infection (URI) outbreak at facility
“Unfortunately a, similar to kids in daycare, a pet did carry in a URI that other pets did contract as well.”
Medication instructions not followed, dog left with cone off
“my dogs cone came off & they told her & she said she didn't have time for that & then we left instructions about medication & they were not followed.”
Dogs left outside barking all day
“This place takes there dogs outside & leaves them there barking all day long”
Grooming service errors and quality issues(4 mentions)
“They always forget and never have gotten groomed. This has happened FOUR times.”
Pricing increases and deposit policies(3 mentions)
“The rates have gone up quite a bit, from $45 to $55-60 a night.”
System/communication issues(2 mentions)
“Their system updates will see your dogs info and vaccination records deleted.”
At a Glance
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