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Casa De Amigos Animal Hotel

Name: Casa De Amigos Animal Hotel
Address: 715 Foam St, Monterey, CA 93940, Monterey, CA, 93940, US
Telephone: +1 831-373-0482
Rating: 4.5

715 Foam St, Monterey, CA 93940

4.5

115 Google reviews

Overview

Casa de Amigos Animal Hotel has been providing dog and cat boarding services on the Monterey Peninsula since 1970. Under new ownership and management since recent years, the facility has undergone extensive upgrades including facility improvements, additional services, extended hours, and increased staff. The business is owned and overseen by Dr. Ben Wilson and is located next door to its sister company.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Extras

Owner operated

What Reviews Say

111 reviews analyzed

Casa De Amigos is highly regarded by tourists for its affordable rates and convenient location near the Monterey Bay Aquarium. Most dog owners report happy, tired pets and praise the daily photo updates, though there are significant red flags regarding cat boarding and a serious 2024 incident involving a lost dog. While the general sentiment is positive for daycare, some reviewers noted issues with facility cleanliness and inconsistent communication from management.

Value

4.8

Dog happiness

4.5

Staff

4.2

Drop-off / pickup

4.2

Communication

4.0

Facility

3.5

Safety

3.2

Cleanliness

3.0

People love

Photo Updates(22)Proximity to Aquarium/Tourist Friendly(12)Affordability(8)

Staff shoutouts

Daniel

Worth noting

Dog escaped/went missing from facility

“the hotel staff informed us that our dog had went missing from the facility. The staff had failed to properly secure their facility and supervise our dog”

Cat injuries and neglect

“she had a large laceration on her face... she was so hungry that she finished 4 large cans of wet food in one sitting”

Sanitation and health concerns

“The place reeks of urine. The bed I left for my boys was given back soaked wet and smelling like urine”

Lack of water/Thirst upon pickup

“She also was extremely thirsty, which also made me feel like they didn’t give her any water.”

Inconsistent photo updates

“I selected yes to photos and never got any.”

Refusal to groom senior dogs

“They refuse to groom my dog because he got old... They called me less than 24 hours to give me this information after it was already booked.”

Top Rated

4.5 stars from 115+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 115 reviews.

At a Glance

Google rating

4.5/ 5

Review score

3.9/ 5

Amenities0 of 14

Reviews115

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Contact facility for pricing

Contact

Visit Website +1 831-373-0482 715 Foam St, Monterey, CA 93940

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