Dawg Gone It

Dog returned with mobility issues/possible injury

“Gracie could hardly walk. Her right thigh seemed uninjured, yet she struggled to use it.”

Dog bitten in daycare and kicked out

“They allowed him to be bitten in daycare and then kicked him out (in front of other clients)”

Dog left in small kennel entire stay without socialization

“Kept my medium sized dog in a small kennel the entire week.”

Poor hygiene - dog returned with matted poop

“He also had three clumps of matted/dried poop on his rear.”

Add-on costs can be expensive/surprising(4 mentions)

“It gets expensive if you load up walks, play time and cuddles. Have a plan when going in or you will add everything at check in and get surprised when you pay.”

Not all dogs accepted - selective about behavior(3 mentions)

“He basically came out, said my dog did 'XYZ' and that he couldn't and wouldn't be welcome at their facility until I got him 'fixed'.”

Inconsistent communication/picture updates(2 mentions)

“I was told they'd send pictures... They sent pictures one time.”

Staff/owner demeanor issues(2 mentions)

“The owner was cold and almost rude when I first walked in. He does not give off a friendly demeanor whatsoever.”