New York facilities
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Cassidy Ingram Dog Training LLC

The Apthorp, 252 W 79th St, New York, NY 10024

5.0
33 Google reviews
Cage-freeStaff overnightAccepts puppiesReactive breeds OKTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Cassidy Ingram Dog Training LLC is a cage-free, kennel-free boarding and daycare facility located in the Apthorp building on the Upper West Side. They offer personalized care with 24/7 handler supervision, separate play areas for high and low energy dogs, and a range of services including training, daycare, boarding, and pack walks. The facility requires a temperament test for all new dogs and mandates spay/neuter for dogs over 6 months.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies2+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 8:1

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:7am-2pm
Pick-up hours:7am-6pm
Late pick-up fee:$30-$45
Billing method:Per 24h

Cancellation & Deposits

Cancellation notice:3 days notice
Cancellation penalty:Fee equal to cost of cancelled service or first 24 hours for boarding
Deposit required — 50% for extended boarding stays

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months
Temperament test fee:$90

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — $5 discount per dog for pack walks, $20 per dog for full day daycare
Senior dog accommodations
Owner operated

What Reviews Say

33 reviews analyzed

This facility enjoys exceptional reviews with all 33 reviews being 5-star ratings. Customers consistently praise the staff's genuine love for dogs, the clean facility, and the personalized care their pets receive. Multiple reviewers mention their dogs 'pull' to get into the facility and don't want to leave. The business is praised for handling even reactive dogs with expertise, and many customers are long-term repeat users who attribute their dog's socialization and obedience to Cassidy and her team. No complaints or red flags were identified in any reviews.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
5.0
Safety
4.5
Communication
4.5
Drop-off / pickup
4.5
Value
4.0

People love

Staff genuinely loves dogs and provides personalized care(15)Dog happiness/excitement to attend(12)Knowledgeable training (all services)(10)Clean, professional facility(6)Helpful for first-time dog owners(4)Handles reactive/difficult dogs well(2)

Staff shoutouts

Cassidy(28 mentions)Tori(2 mentions)

Top Rated

5.0 stars from 33+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 33 reviews.

At a Glance

Google rating
5.0/ 5
Review score
4.7/ 5
Amenities8 of 14
Reviews33
Repeat customersNumber of reviews that mention returning or being a regular customer.20

Dog-to-staff ratio

8:1

Min puppy age

2 months

Pricing

Boarding

$145/night

Daycare

$45–$90/day

Contact

Visit Website+1 646-328-6374Get directions to The Apthorp, 252 W 79th St, New York, NY 10024

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