Central Bark Charlotte-Matthews

Feeding Negligence Allegations

“Meaning there were 4 times in his 4 day stay he wasn’t fed... he came back with 6 extra [bags].”

Unexpected High Grooming Fees

“We picked him up after 4 days to a $FIVE HUNDRED dollar bill. They took it upon themselves to charge us $105 for a bath... All without our knowledge.”

In-app/Pre-paid Credit Expiration

“I 'pre-paid' for four more stays... they said that has expired after two months!! How something that you have pre-paid, can expire??”

Strict Membership/Attendance Policies

“I like the fact that they require attendance of at least one day per week... [but another reviewer found this confusing/restrictive].”

Banning/Blacklisting

“Owner has black listed us because I got upset with them because I didn’t understand why our dogs regular groomer would not groom her while she was pregnant.”