Gilbert facilities
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CharlieBar Dog Boarding & Training L.L.C.

14 S 29th Pl, Gilbert, AZ 85296

4.6
117 Google reviewsGoogle Verified
Outdoor yardOnline booking

Amenities & Policies

Cage-free
WebcamPhoto updates
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Solo play
Daily updates โ€” Free
Feeding policy:Personalized Care: Attention to your dogโ€™s specific needs and routines.

Extras

Multi-dog discount โ€” $40 per day for each additional dog.

What Reviews Say

24 reviews analyzed

The 24 committed reviews are predominantly positive and emphasize effective dog training, boarding care, staff dedication, communication updates, and repeat use. A small number of negative reviews raise concerns about safety, professionalism, organization, and training-session focus; some negative reviews are from non-clients or describe disputed experiences.

Dog happiness
5.0
Staff
5.0
Communication
4.0
Facility
3.4
Safety
2.3

People love

Effective behavior modification and training results(14)Boarding care and daily updates(8)Repeat customers and rescue-organization use(5)Owner trust and dog comfort(5)Staff praise(5)

Staff shoutouts

Ricardo(14 mentions)Rick(3 mentions)Kana(2 mentions)

Worth noting

Alleged serious employee dog bites and inadequate safety protocols

โ€œMultiple employees have suffered serious dog bites requiring medical attention, which shows a complete lack of safety protocols.โ€

Alleged unsafe conditions for employees and dogs

โ€œDangerous working conditions for the employees and dangerous living conditions for the dogs.โ€

Complaints about missed appointments, communication, organization, and professionalism

โ€œThe amount of LACK of communication, organization,and professionalism is absolutely beyond RIDICULOUS!โ€

Training session allegedly did not address requested behavioral problems

โ€œWe had no idea that we would only be shown sit, stay, walking the dog and not have our issues addressed at all.โ€

Allegation of improper pressure to remove reviews

โ€œHe BRIBED me with free session if I took down my reviews.โ€

Communication, organization, and professionalism(2 mentions)

โ€œThe amount of LACK of communication, organization,and professionalism is absolutely beyond RIDICULOUS!โ€

Safety concerns(2 mentions)

โ€œDangerous working conditions for the employees and dangerous living conditions for the dogs.โ€

Training-session quality and focus(2 mentions)

โ€œThe session itself was rushed. Lack of hands on. Very impersonal.โ€

Owner replies to 75% of reviewsAvg response: 270dwarm tone5 repeat customers

Top Rated

4.6 stars from 117+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 117 reviews.

At a Glance

Google rating
4.6/ 5
Review scoreInsufficient topic coverage
Amenities2 of 14
Reviews117
Repeat customersNumber of reviews that mention returning or being a regular customer.5

Pricing

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