Charlie's Place
1355 N McCarran Blvd, Reno, NV 89512
Overview
Charlie's Place is a dog boarding and daycare facility located in Reno, NV offering overnight boarding, daycare, and grooming services. They emphasize providing a safe, healthy, and clean environment, describing themselves as a 'home away from home' for dogs. The facility requires an evaluation before staying and can be reached at 775-236-0251.
Amenities & Policies
What Reviews Say
204 reviews analyzedCharlie's Place is highly regarded for its attentive staff who frequently recognize dogs by name, creating a 'second home' atmosphere that leaves pets exhausted and happy. While there are a few outlier reviews citing poor management and cleanliness, the vast majority of long-term clients praise the facility's safety, transparency via webcams, and accommodating nature during emergencies. Recent feedback suggests that while daycare and boarding remain excellent, grooming quality has become inconsistent following a change in personnel.
People love
Staff shoutouts
Worth noting
Allegations of poor animal treatment and unsanitary conditions
“Horrible place.. they don't treat the animals right whatsoever and the facility is absolutely disgusting.”
Hostile management/owner behavior
“The owner is one of the most rudest and aggressive people I've ever met.”
Grooming quality(3 mentions)
“Since leaving this review... they have a new groomer... she's not the best at grooming, I've had to complain and some missed spots.”
Vaccination requirements/Communication(2 mentions)
“They didn't advise a new customer coming in from out of town that flu vaccine was required.”
At a Glance
Pricing
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