Dallas facilities
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Chastain Veterinary Medical Group

6060 Lyndon B Johnson Fwy, Dallas, TX 75240

4.8
94 Google reviews
Grooming

Overview

Chastain Veterinary Medical Group is a veterinary medical group in Dallas and McKinney, TX with two locations. While primarily a veterinary hospital offering pet preventive care, sick pet care, surgical and dental services, exotic pet services, and pet boarding/grooming services, they do provide pet boarding. They have a team of 6 veterinarians and offer pet care rewards programs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Feline Panleukopenia, Feline Herpesvirus, Calicivirus, Feline Leukemia Virus

Policies & Details

Care & Play

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic

Extras

What Reviews Say

94 reviews analyzed

Chastain Veterinary Medical Group is highly regarded for its compassionate, family-owned atmosphere and its rare expertise in exotic animals and specialized surgeries for brachycephalic breeds. While there are isolated, highly critical reviews regarding emergency costs and reptile care, the vast majority of clients praise the staff's empathy and the doctors' thoroughness. The facility stands out for its personalized touches, such as handwritten cards and follow-up calls after difficult losses.

Cleanliness
5.0
Staff
4.9
Dog happiness
4.8
Communication
4.7
Safety
4.5
Facility
4.5
Value
4.2
Drop-off / pickup
4.0

People love

Exotic Animal Care(6)Compassionate End-of-Life/Follow-up(4)Brachycephalic/Specialty Surgery(2)

Staff shoutouts

Julie(12 mentions)Sue(5 mentions)Ashleigh(5 mentions)Abbie

Worth noting

Allegation of unnecessary euthanasia recommendation and overcharging

“they explained to me that she needs to be put down... what did u do for the 1100$ you charged me!!!???”

Reptile care negligence/injury

“ripped off one of his toe nails in the process... they didn't wanna throw random antibiotics at the problem.”

Upselling/Unnecessary treatments(2 mentions)

“this clinic tends to push unnecessary vaccines or treatment... They recommend rabies every year.”

Wait times

“The wait time at the office can be a little long sometimes.”

Owner replies to 98% of reviewswarm tone14 repeat customers

Top Rated

4.8 stars from 94+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 94 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.6/ 5
Amenities1 of 14
Reviews94
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Contact facility for pricing

Contact

Visit Website+1 972-239-1309Get directions to 6060 Lyndon B Johnson Fwy, Dallas, TX 75240

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