Granite Falls facilities
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Club Canine

435 S Main St, Granite Falls, NC 28630

4.7
533 Google reviews
Cage-freeOutdoor yardAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Club Canine is a professional dog boarding, daycare, and grooming facility located in Granite Falls, NC, serving the greater Hickory area since 2006. They offer various boarding suite options including Luxury, Standard, and Serenity Suites (for dogs under 20 lbs), with add-on services like spa treatments, mud baths, and individual playtime. The facility requires a temperament evaluation (Meet & Greet) and maintains vaccination requirements for all guests.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:7am-4pm
Checkout time:12pm
Billing method:Per night

Cancellation & Deposits

Holiday surcharge

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount — 10% off second dog
Senior dog accommodations

What Reviews Say

533 reviews analyzed

Club Canine is highly regarded for its daycare services, with numerous owners reporting that their dogs are excited to arrive and return home exhausted. The grooming staff, particularly Tara and Taylor, receive consistent praise for their skill and connection with the animals. However, there is a stark contrast between these positive experiences and several high-severity reports of neglect during long-term boarding, including significant weight loss and hygiene issues.

Cleanliness
4.8
Facility
4.7
Dog happiness
4.6
Staff
4.5
Drop-off / pickup
4.2
Communication
3.8
Value
3.5
Safety
3.2

People love

High energy dogs coming home tired(45)Excitement upon arrival(38)Professional grooming results(25)

Staff shoutouts

Tara(12 mentions)Taylor(10 mentions)Ashley(3 mentions)

Worth noting

Severe neglect/Health deterioration during boarding

“Getting him home he was EMACIATED. His hip bones and temples clearly visible... his coat was filthy, he was covered in urine.”

Injuries and dehydration

“We returned to find our dogs suffering from weight loss, dehydration, and almost identical injuries on both hind legs.”

Allegations of physical mishandling

“She grabbed one of my dogs leashes pulled it real hard where her two front feet where off the ground.”

Pricing transparency and upcharging(6 mentions)

“If you do not mind being blindsided by charges then go here... 60% upcharge without consent is ridiculous.”

Kennel Cough outbreaks(4 mentions)

“My dog was boarded 3 nights... not long after we get home she starts coughing and ends up with kennel cough.”

Grooming quality/accidents(5 mentions)

“Her nail had been cut way below where it should have been and she was nicked. Also, her coat had a bad sour smell.”

Owner replies to 92% of reviewsAvg response: 3dprofessional tone62 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.2/ 5
Amenities7 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.62

Pricing

Contact facility for pricing

Contact

Visit Website+1 828-827-1782Get directions to 435 S Main St, Granite Falls, NC 28630

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