Granite Falls facilities
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Hideaway Kennels

4647 Petra Mill Rd, Granite Falls, NC 28630

4.7
125 Google reviews
Outdoor yardPool / water playGroomingClimate controlled

Overview

Hideaway Kennels is a large boarding facility in Granite Falls, NC with 115 rooms across 3 buildings, offering diverse accommodation options from luxury themed suites with TV and heated floors to outdoor runs. Owner Lynn Looper has a B.S. in Animal Science and veterinary experience. The facility provides extras like pool time, hiking, and daily yard outings, and also boards cats, rabbits, birds, and small animals.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 115 dogs

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:48 hour notice required; no notice = 1 night charge,-no minimum for 2 nights for no call/no shows

Care & Play

Solo play
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — $30/night for second dog in same run; $34/night second dog in Canine Campus; 3rd dog $30-32/night in suites
Senior dog accommodations
Owner operated

What Reviews Say

125 reviews analyzed

Hideaway Kennels is a highly-regarded facility praised for its clean, spacious suites and ability to care for diverse animals including dogs, cats, and rabbits. While the vast majority of long-term clients report happy pets and compassionate staff, a small cluster of serious complaints regarding hydration and hygiene upon pickup suggests occasional lapses in routine care. Overall, the facility maintains a strong reputation for safety and professionalism, particularly for nervous or 'escape artist' dogs.

Cleanliness
4.8
Facility
4.7
Value
4.6
Staff
4.5
Dog happiness
4.4
Safety
4.3
Communication
4.2
Drop-off / pickup
4.0

People love

Multi-species care (Bunnies/Cats)(5)High-quality facilities/Suites(8)Exceptional empathy/Compassion(4)

Staff shoutouts

LynnJessicaMegan(2 mentions)

Worth noting

Neglect of basic needs (hydration/elimination)

“He raked of urine and was so thirsty that he could not stop guzzling water for over an hour.”

Contagious illness (Kennel Cough)

“We were informed she had kennel cough... on top of the $300 boarding bill I’ve got a $225 vet bill now.”

Inadequate hydration/potty breaks upon pickup(3 mentions)

“as soon as I walked him out of the door he pulled me over into the grass and urinated for at least a full minute.”

Belongings/Bedding returned soiled(2 mentions)

“favorite blanket was damp and smelled of urine.”

Inconvenient hours(2 mentions)

“their hours are a bit inconvenient... they open later and close earlier than most kennels.”

Owner replies to 85% of reviewsprofessional tone22 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.4/ 5
Amenities4 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.22

Max capacity

115 dogs

Pricing

Boarding

$34–$50/night

Contact

Visit Website+1 828-396-8755Get directions to 4647 Petra Mill Rd, Granite Falls, NC 28630

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