Club Fetch

Physical injury/Dental damage during boarding

“When my dog broke 3 teeth while boarding they argued with me about it.”

Disease transmission (Kennel Cough)

“Hotbed of kennel cough. Beware... Second time in two visits this has occurred.”

Allegations of verbal abuse/shouting at dogs

“I have heard almost 9 out of the 10 times I walk by, the employees screaming very loudly, 'shutup!!'”

Grooming quality and scheduling(4 mentions)

“one side of his face is longer than the other side and is completely lopsided... paid 88 bucks including an 8 dollar tip for a crappy haircut.”

Billing and undisclosed fees(2 mentions)

“Upon return, we were told about additional fees, that were not disclosed at drop off... I noticed that I was still overcharged.”

Dogs returned wet after baths(3 mentions)

“they brought him out soaking wet and not dried with no fragrance.”