Colby's Dogcare and Spa

Dog injured during assessment - broke dew claw escaping kennel

“On my dog's assessment day, she broke her dew claw while escaping from a kennel and I had to take her to the vet the same day”

Dog returned with hygiene issues - poop matted in fur, irritated bottom

“He returned with poop matted in his fur and an extremely irritated bottom”

Dog returned with cut on leg

“My dog was returned with a large cut on her leg”

Dog got sick after visit

“My dog got sick when she went there and I never took her back”

Price increases(3 mentions)

“They have nearly doubled their prices in under a year. This is not inflation, it is greed”

Reporting/communication gaps during boarding

“We were told that we would receive a report...once we picked her up, we were told that the report would arrive later but it never did”

Late pickup fees

“I was told that I'd be charged a $20 fee since it was after 7pm”

Scheduling inflexibility(2 mentions)

“Their scheduling process is not accommodating to those with changing schedules”