Doozydog! Club

Employee physically hitting dog with mop and wet rag to break up play

“An employee hit my dog and another with a mop to break them up from playing. Then hit repeatedly with a wet rag.”

Dogs left in urine-soaked conditions, covered in urine at pickup

“He reeked of urine and felt sticky... He was sitting in urine without water for the entire time he disappeared.”

Dogs left unattended in play areas with no supervision

“Once the dog is placed inside the play area, no one is there to watch them. The dogs are left to themselves.”

Disease outbreak (canine influenza) with lack of transparency

“I was told that they were aware of a sick dog in the facility (likely canine influenza)... Nobody at Doozy Dog told me he was ill.”

Dogs locked in small enclosures ('glass case') with no fresh air

“They lock the dogs up all day... in suites but it's really a tall glass case barley air or room to move.”

Facility conditions: mold, grime, rat traps, poor ventilation

“The place is full of mold rat traps and grime and no fresh air every 5min more like every 5 hours.”

Dogs not fed during boarding stays

“When we picked her up, she had not been fed dinner on 2 of the 3 nights... she was famished and super thirsty.”

Grooming - botched haircuts, not following instructions(15 mentions)

“They completely botched her haircut... They did not bathe her, her private parts had not been touched at all.”

Grooming - nails cut too short causing bleeding(4 mentions)

“They grinded my dogs nails so far down that he was gushing blood when he got home.”

Lack of supervision in play areas(6 mentions)

“I watch him on the cameras just laying there doing nothing... Just know your dog will likely be super bored and unsupervised.”

No report cards/communication updates promised but not delivered(4 mentions)

“They told me they'd send me report card every day, but we never did.”

Dogs getting sick (kennel cough, URI) at facility(3 mentions)

“After the last daycare stay, our dog got sick with an upper respiratory illness, presumably kennel cough (vaccinated).”