Country Acres Pet Resort

Dog death from heatstroke - English Bulldog died after being taken outside during hot weather

“Our HEALTHY, 1 year 9 month old English Bulldog, Remy, died of heatstroke under their care.”

Dog killed by another dog during supervised playtime

“The dog was attacked and killed by another dog inside the kennel.”

Dog contracted Parvo while boarding

“My dog contracted Parvo from here and I'm absolutely sure he got it from here.”

Dog left outside in extreme heat/dehydration

“My male was put outside for 3 days in AUGUST (my dogs live indoors) and was suffering severe dehydration when we returned.”

Wrong dog given to owner - mix-up in kennel

“They gave me the wrong dog that looked very similar to my own.”

Multiple reports of dogs returning with injuries, cuts, and wounds

“He has come home with all sorts of cuts and scrapes.”

Flea infestations and fly bites causing injury

“My poor Husky had torn up ears from fly's... This is caused by horrible and nasty environments.”

Breed discrimination (pit bull policy)(15 mentions)

“They do not accept any kind of Bully breeds...”

Hidden fees and unexpected charges(8 mentions)

“They charged us for services that we didnt ask for.”

Urine smell and sanitation issues(5 mentions)

“Overwhelming smell of urine in the office area.”

Dogs returning sick (respiratory infections, kennel cough)(6 mentions)

“Within 3 days he developed runny nose and horrible cough.. sounds like croup.”

Poor communication and unreachable by phone(5 mentions)

“I called to check up on them, the phone would just ring and ring.”