Franklin facilities
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Creekside Kennels

1515 Ellijay Rd, Franklin, NC 28734

4.8
77 Google reviews
Outdoor yard

Overview

Creekside Kennels is a family-owned dog and cat boarding facility located on 9 acres in the Iotla Valley outside Franklin, NC. They offer 31 indoor/outdoor runs of various sizes and two play yards for exercise and enrichment. The facility welcomes all breeds, sizes, and personalities, and encourages prospective clients to visit and tour with their pets.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 31 dogs

Policies & Details

Care & Play

Group play

What Reviews Say

77 reviews analyzed

Creekside Kennels receives overwhelmingly positive reviews with 74 out of 77 reviews being 5-star ratings. Customers consistently praise the caring staff (particularly Krysta, Jason, David, and Nicole), the clean facility, excellent communication with photo updates, fair pricing, and the fact that they welcome all breeds without discrimination. The only notable complaints are a single report of small dogs not being let outside promptly and the temporary loss of grooming services. The owners actively respond to reviews, including addressing the single 1-star review professionally. This appears to be a highly trusted community fixture with many repeat customers who have been using the facility for years.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.9
Safety
4.8
Facility
4.8
Communication
4.8
Value
4.7
Drop-off / pickup
4.7

People love

Exceptional staff compassion and love for animals(35)Clean and well-maintained facility(15)No breed discrimination - all breeds welcome(3)Excellent communication with photo updates(8)Reasonable pricing(5)Spacious indoor/outdoor runs with AC/heat(4)

Staff shoutouts

Christa(3 mentions)Krysta(8 mentions)Jason(4 mentions)David(6 mentions)Nicole(2 mentions)

Worth noting

Dogs not let outside to use bathroom in timely manner

“My three little doggies were put in a big fenced concrete area. They were not let outside to use the bathroom and help their body fluids till we got there early.”

Lack of grooming services

“Will be glad when they offer grooming services again”

Concrete run area for small dogs

“My three little doggies were put in a big fenced concrete area. They were not let outside to use the bathroom”

Owner replies to 100% of reviewsprofessional tone18 repeat customers

At a Glance

Google rating
4.8/ 5
Review score
4.8/ 5
Amenities1 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Max capacity

31 dogs

Pricing

Contact facility for pricing

Contact

Visit Website+1 828-369-3900Get directions to 1515 Ellijay Rd, Franklin, NC 28734

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