D is for Doggy - Daycare & Grooming

Allegation of physical abuse off-camera

“they hit the dogs off cameras tho unless they like your dog then they good”

Health/Sanitation (Kennel Cough & Waste)

“When we picked him up, his infection was so bad that he was leaking green snot and coughing terribly. His vet said he caught Kennel Cough here.”

Medical negligence during grooming

“They incorrectly expressed my dog’s anal glands which caused her to not be able to pee right for weeks.”

Overcrowding/High dog-to-staff ratio(3 mentions)

“Too many dogs for a handler to look out for at a time... handlers get overwhelmed and don’t/can’t pay attention to every dog.”

Sanitation/Waste management(2 mentions)

“Too many dogs that go to the bathroom in the facility, and then you see dogs slipping on their own urine.”

Grooming price transparency

“I learned after the fact that the groomers here set their own price... This was never communicated to us.”