Dagny & Dexter's Doggie Daycare

Unreported injury and lack of transparency regarding medical/behavioral issues

“I had a separate incident where our dog was boarded in a kennel and had injured his nose on the door. No one notified me until the next time I went to board him.”

Last-minute boarding cancellations due to weather/policy

“I took my dog to board him the day he was scheduled and was told they would not take him in. No discussion. My family's entire trip has been ruined.”

Pricing inconsistency and hidden fees(3 mentions)

“This time... charged us $100 for the same two dogs and same service... they then informed me that it would be an additional $20 if I wanted him to interact with the other dogs.”

Lack of transparency (No cameras/tours)(3 mentions)

“They dont do tours so I couldn't see where my dogs would be playing/sleeping... No cameras for online viewing.”

Grooming quality/consistency(3 mentions)

“Lots of lines and choppy missed patches. They only took 2 hours though, so that was nice.”