NaJu Pets

Kennel cough outbreaks - multiple dogs getting sick after boarding/daycare

“My dog has being puking and having diarrhea which his most recent poop contained something he swallowed while under Najus care. We were told he was eating great and then after calling to ask about his bowel movements we were told he barely ate.”

Grooming injuries - cuts, nail injuries, improper handling

“When I picked them up and our older Dane-a super nervous girl... Our girl is bleeding bad... she Is gushing blood all over our truck... applying pressure... to her PAW. Not her nail.”

Dogs left in unsanitary conditions - urine smell, mold, dirty bowls

“The boarding area smells strongly like mildrew or mold... It was like a dog pound but worse! No toys in their areas, no blankets, no beds.”

Reactive/specific dogs placed in wrong groups despite instructions

“They put our reactive dog out with a group after we asked them not to.”

Dogs not given adequate bathroom breaks/water

“He obviously was not let out at all in being there from 7:45am to 4pm and if I had to guess probably got no water by his reaction to chugging his water when he got home.”

Kennel cough outbreaks(25 mentions)

“My dog went there about 3 years ago while I was on vacation... I recently went there... I requested a tour... there were SO many dogs(atleast 100 or more) in cages just barking and barking.”

Facility cleanliness issues(8 mentions)

“The space is small... and did smell of urine.”

Grooming quality/injury concerns(7 mentions)

“I was handed back a dog with a scab. The mole was removed. I took my dog home and she bled for 2 days.”

Communication/responsiveness failures(6 mentions)

“They refuse to answer communication. We had to take our dogs to the emergency vet.”

Pricing transparency(4 mentions)

“I was quoted a price of $38... When I was called to pick him up the person calling told me the price was $56.”