Dallas Dog Daycare and Boarding

Mixing small dogs with large dogs against stated policy

“Additionally, we observed that she was placed with dogs weighing at least 50 pounds. If you inform your clients that their dog will only be with those 30 pounds and under, it’s unacceptable to disregard that policy.”

Health/Vaccination verification concerns

“At drop-off, no one asked for her vaccination records... the lack of verification of her records raised concerns about whether she had been around unvaccinated dogs.”

Illness (Kennel Cough/URI)(3 mentions)

“Our dog was eventually diagnosed with a severe upper respiratory infection, likely caused by kennel cough or a flu virus.”

Wait times during peak hours

“Sometimes I’m waiting 10-15 min and the lobby gets packed with overexcited dogs.”

Lost items/Grooming details(2 mentions)

“They have also forgotten to give us back some of his items we left for him (Food bowl one time and his bed another).”