Dallas Pet Den
6444 E Mockingbird Ln, Dallas, TX 75214
Overview
Dallas Pet Den is an award-winning pet care facility in Dallas with over 20 years of experience, offering dog boarding, cat boarding, dog daycare, grooming, and training services. The facility features climate-controlled accommodations, indoor/outdoor play areas, splash pools, and webcams for Luxury Suite guests, with separate playgroups based on dog size and personality.
Amenities & Policies
Required vaccinations: Bordetella (every 6 months), Rabies, Distemper/Parvo, FVRCP, FeLV, FeAids
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
329 reviews analyzedDallas Pet Den receives high praise for its grooming department, particularly for a groomer named Aubrey who is frequently cited as exceptional. However, there is a stark contrast between grooming satisfaction and boarding/daycare experiences, with several customers reporting poor sanitary conditions and pets returning home soiled or injured. While the staff is generally described as friendly and the owner is highly responsive to feedback, recurring issues with facility odors and the shaving of double-coated dogs remain significant points of contention.
People love
Staff shoutouts
Worth noting
Dogs returning covered in urine or feces
“our dog came home COVERED in other dogs urine everyday... laying in other dogs pee.”
Unexplained injuries/Bite marks
“when we picked him up he was covered in scratches and bite marks... he was terrified.”
Shaving double-coated breeds without consent
“Do not EVER take your double-coated dog here... They completely shaved my beautiful Australian Shepherd.”
Strong odor of urine in lobby/facility(7 mentions)
“The space smelling like urine as soon as you walk into the door is 100% true.”
Lost personal items (leashes, collars, toys)(5 mentions)
“Every time I’ve boarded my dogs, the staff seems to lose an item (leash, toy, etc).”
Inaccurate billing/Hidden Sunday fees(4 mentions)
“if you plan to pick up your pet on a Sunday they charge you an extra $20... even though they don't open until 3.”
At a Glance
Pricing
Boarding
$73/night
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