Dalton's Cherrywood Kennel

Dogs returned with serious injuries/infections requiring vet care

“One came back bleeding from an infection, the other hobbled on three, open and bleeding sores on all paws, and eye sealed shut.”

Pet died while in facility's care

“My cat got sick and they didn't do anything about it... she died within a few days of picking her up.”

Kennel cough outbreak with no notification to customers

“She came down with kennel cough... Dalton's is the only place she could have gotten sick.”

Pet returned with worms

“My dog got worms from his week long stay.”

Unsanitary conditions - cat housing described as breeding ground for disease

“Very unsanitary..especially the cat housing..very dangerous for a kennel considering how it creates a breeding ground for disease.”

Aggressive dogs not properly separated - safety concern

“This owner has no clue which dog goes where especially which dog is aggressive or not! That's extremely unsafe!!”

Owner Dorothy's demeanor - rude, dismissive, condescending(4 mentions)

“The owner (Dorothy) of this place has ABSOLUTELY no idea what she is doing! She is rude, dismissive, condescending and treats her staff like crap.”

Loss of former employee Carrie - trusted staff member(4 mentions)

“CARRIE IS NO LONGER THERE!!! Carrie was the real MVP and knew every single dog there and their personalities!”

Pricing issues - perceived overcharging or inconsistency(3 mentions)

“The owners overcharges and then when you question it, she becomes rude and condescending.”

Pets returned dirty/unsanitary conditions(3 mentions)

“My cat came home with her under fur covered with and smelling badly of dried urine.”

Poor communication about pet health issues(2 mentions)

“They admitted this happened to others as well... the owner is relaxing in Florida... feels losing my frequent boarding... is better than helping me pay the vet bill.”