Dottie Jean's
85 Chestnut St, Shrewsbury, MA 01545
Overview
Dottie Jean's is a family-owned pet resort in Massachusetts with two locations (Shrewsbury and Northborough) offering dog daycare, overnight boarding, and grooming services. Owner Nancy emphasizes a caring environment where dogs can play in indoor and outdoor spaces. The Shrewsbury location offers overnight boarding with staff present 24/7, while the Northborough location specializes in grooming services.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
41 reviews analyzedDottie Jean's is highly regarded for its attentive care, particularly for dogs with medical needs like epilepsy, thanks to the owner's veterinary background. Customers frequently highlight how excited their dogs are to arrive and how exhausted they are upon return. While there are a couple of serious isolated allegations regarding staff temperament and favoritism, the overwhelming majority of clients describe a clean, loving, and professional environment.
People love
Staff shoutouts
Worth noting
Allegation of physical discipline
“They hit the dogs and the owner justifies it by saying it’s okay to hit the dogs if they’re annoying”
Staff heard yelling at dogs
“we overheard attendants yelling at the dogs in the back to 'shut up.'”
Favoritism/Exclusion(2 mentions)
“there are some dogs that they clearly favor... they don’t seem to like my dog much at all... because she is an anxious dog”
Top Rated
4.8 stars from 41+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 41 reviews.
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