New York facilities
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Dog City NYC

443 W 16th St, New York, NY 10001

4.6
36 Google reviews
Cage-freeStaff overnightMedication adminGroomingTrainingOvernight potty breaksOnline booking

Overview

Dog City NYC is a premium dog boarding and daycare facility in Manhattan offering luxury accommodations with private open-air stalls (not crates), 24/7 supervision, four daily walks, and daily daycare sessions on weekdays. The facility provides a comprehensive range of services including grooming (Dog City Spaw), dog walking, training, transportation, and veterinary services, with two membership tiers (Reserve and Essential) offering different pricing levels.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 2:1 for walking

Required vaccinations: mandatory vaccines

Policies & Details

Care & Play

Group play
Daily updates — Free
Feeding policy:Private dining

Safety & Emergency

Emergency vet protocol:On call

What Reviews Say

36 reviews analyzed

Dog City NYC is highly regarded for its transformative impact on dog socialization and behavior, with many owners noting significant improvements in their pets' temperaments. The facility excels in convenience through its reliable pick-up/drop-off services and detailed daily report cards featuring photos. While some customers find the pricing premium, the overwhelming consensus is that the attentive, professional staff and personalized care justify the cost.

Dog happiness
5.0
Staff
5.0
Safety
5.0
Communication
5.0
Drop-off / pickup
5.0
Facility
4.8
Value
4.5

People love

Daily Report Cards(9)Socialization & Behavior Improvement(8)Pick-up/Drop-off Service(7)

Staff shoutouts

Manny(5 mentions)Ed(5 mentions)Leya(3 mentions)Iris(4 mentions)Vincent(2 mentions)Peter(2 mentions)

Worth noting

Allegation of undisclosed COVID-19 outbreak among staff

“dog city is very unprofessional they have yet to notify their clients that the majority of their staffs are infected with COVID-19”

Pricing/Exclusivity(2 mentions)

“they are pretty pricey, but the service is amazing... They only groom rich people dogs”

Owner replies to 97% of reviewswarm tone12 repeat customers

At a Glance

Google rating
4.6/ 5
Review scoreInsufficient topic coverage
Amenities7 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Dog-to-staff ratio

2:1 for walking

Pricing

Boarding

$170–$185/night

Daycare

$54–$105/day

Contact

Visit Website+1 212-244-3647Get directions to 443 W 16th St, New York, NY 10001

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