New York facilities
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Dog City NYC (W27)

521 W 27th St, New York, NY 10001

4.7
12 Google reviews
Cage-freeStaff overnightGroomingTrainingOvernight potty breaksOnline booking

Overview

Dog City NYC is a premium dog boarding and daycare facility in Manhattan offering luxury accommodations with private open-air stalls (no crates), 24/7 supervision, four walks per day, and daily daycare sessions during weekday boarding stays. The facility provides a comprehensive range of services including grooming, training, dog walking, and transportation, with membership-based pricing tiers (Reserve and Essential) and daily report cards with photo updates.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: group walks: no more than 2-3 dogs per walker

Required vaccinations: mandatory vaccines

Policies & Details

Hours & Billing

Drop-off hours:8:30am
Pick-up hours:5pm
Billing method:Per night

Care & Play

Group play
Solo play
Daily updates — Free
Feeding policy:Private dining included in boarding

Extras

Senior dog accommodations

What Reviews Say

11 reviews analyzed

Dog City NYC receives overwhelmingly positive reviews with 10 out of 11 reviews giving 5 stars. The facility is praised for exceptional staff who treat dogs like family, excellent communication, and high dog happiness (dogs eagerly anticipate visits). The single 1-star review lacks details despite owner follow-up. Minor wish for CCTV camera access noted. Strong repeat customer base with multi-year relationships. One review is for a different business but owner professionally requested removal.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
4.8
Communication
4.8
Facility
4.5
Value
4.5
Drop-off / pickup
4.5

People love

Staff treats dogs like family(6)Excellent communication and responsiveness(5)Dogs love attending/return eagerly(5)Clean facilities(2)Individualized dog introductions
Owner replies to 100% of reviewsAvg response: 1dwarm tone4 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.8/ 5
Amenities6 of 14
Reviews12
Repeat customersNumber of reviews that mention returning or being a regular customer.4

Dog-to-staff ratio

group walks: no more than 2-3 dogs per walker

Pricing

Boarding

$170–$185/night

Daycare

$54–$105/day

Contact

Visit Website+1 646-434-2384Get directions to 521 W 27th St, New York, NY 10001

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