Dog Daze
1241 Veterans Rd, Columbia, SC 29209
Overview
Dog Daze is a long-established dog care facility in Columbia, SC, operating since 1996 as the first daycare center in the Midlands. They offer dog daycare, kennel boarding, professional training, board and train programs (ranging from 7 days to 6 weeks), and in-home pet care. The facility is owned by Patrick Hall (Owner/Head Trainer) and managed by Andrew Hall, and has won numerous Best of Columbia Metropolitan awards from 2017-2024.
Amenities & Policies
Policies & Details
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What Reviews Say
113 reviews analyzedDog Daze enjoys an overwhelmingly positive reputation with 85% of reviews being 5-star ratings. Customers consistently praise the friendly, passionate staff and report their dogs return happy and well-exercised. The facility is praised for accommodating anxious dogs and offering effective training programs. However, several concerning issues emerge: kennel cough outbreaks affecting multiple dogs, a dog bite incident requiring Animal Control, occasional communication breakdowns about dog behavior, and isolated complaints about hidden fees and medication administration errors. The owner is highly engaged, responding to most negative reviews professionally and offering apologies. The primary concerns center on transparency around health issues and consistent communication about dog behavior during stays.
People love
Staff shoutouts
Worth noting
Kennel cough outbreak - multiple dogs contracted respiratory infections at facility
“We took them home and noticed they had started with a cough... our vet stated our pups total five she has seen from this establishment”
Dog bite incident requiring medical treatment and Animal Control visit
“we get a visit from Anmial control requesting to check on our pet... our dog could not come back because he bit an employee during pickup”
Dog developed respiratory infection after stay
“I took my pup to the vet and was informed that she has a respiratory infection and upset stomach due to the infection”
Hidden/misleading fees(2 mentions)
“I was charged for 3 nights... I dropped my dog off at 430pm on a Friday. I picked my dog up at 430pm on Sunday. I was charged for 3 nights”
Poor communication about dog behavior/issues(3 mentions)
“They never communicated that with either of us when we picked up our pups... When I called she was uncompassionate and attitude was rude”
Medication administration errors(2 mentions)
“the medicine we left with them didn't appear to be used... our dog's thyroid medications were still off... he actually had missed several doses”
Facility odor/cleanliness
“the stench in there is horrific... my dog has picked up the smell on her coat”
Top Rated
4.7 stars from 116+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 116 reviews.
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