Dog Gone Gorgeous Grooming

Flea infestation reported after grooming

“My dog also came home with a FLEA on her ! Which she hasn't had fleas ever in the past 5 years.”

Unsanitary facility conditions (smell, dirt, dim lighting)

“The inside was quite dirty...the walls were dingy, and it wreaked of marijuana as well. It was dim, no lights on”

Dog injury claims requiring expensive surgery

“The last time he was there it cost me over $10,000 in surgery cost to repair the damage.”

Locked door policy causing customer service issues

“The door is usually locked when you arrive. You will need to knock or send a text to be let in. It can be a little inconvenient”

Locked door policy at drop-off(5 mentions)

“The door is usually locked when you arrive. You will need to knock or send a text to be let in.”

Cash-only payment policy(3 mentions)

“Also, they only accept cash or Zelle which is inconvenient.”

Quality inconsistencies/missed spots(3 mentions)

“Had to have them take dog back to finish after they were done. Once home you can see all the spots missed.”

Long wait times(2 mentions)

“She was there for over 5 hours.”