Tails R Waggin' Day Spa and Resort

Physical abuse caught on camera

“witnessing a worker attempt to punch a dog with a closed fist on camera when they thought no one was watching”

Neglect leading to medical emergency

“She almost died... Had to be taken to emergency vet... layed splawled out all night on floor! Couldn’t walk when someone finally got there the next morning!”

Hygiene/Sanitation (Urine/Feces)

“My 9 yr old dog's bed was saturated in urine... our oldest was stuck on the floor in her own urine and feces.”

Deprivation of food/water

“didn't feed them or give them water for over 24 hours... their water bowl was dry”

Communication/Phone Responsiveness(6 mentions)

“We tried calling to check on her but no one answered, If you offer to board on weekends then why is no one answering the phone?”

Kennel Cough/Illness(4 mentions)

“Upon picking up our dogs, we noted that my golden had a cough. Said cough has now developed into KENNEL COUGH for both dogs.”

Billing/Hidden Fees(3 mentions)

“received a bill hundreds of dollars more than we had agreed upon... Feels slimy.”