Dog Holiday Resort
830 Purser Dr L, Raleigh, NC 27603
Overview
Dog Holiday Resort is a Raleigh-based facility offering dog boarding and daycare services with highly-trained staff. The facility is open to the public Monday-Saturday with limited hours and closed to the public on Sundays, charging a $25 fee for holiday drop-offs/pickups.
Amenities & Policies
Policies & Details
Cancellation & Deposits
What Reviews Say
117 reviews analyzedDog Holiday Resort receives overwhelmingly positive reviews with 5-star ratings comprising the vast majority of feedback. Customers consistently praise owner Brian's genuine love for dogs, reasonable pricing, clean facilities, and flexible scheduling. Dogs are described as excited to attend and coming home happy and tired. However, a concerning pattern of 1-star reviews (approximately 12) alleges employee abuse and mentions an ongoing investigation, which creates significant ambiguity about safety despite the owner's denial in one response. The facility appears to excel in customer service and dog care for the majority of clients, but the serious abuse allegations cannot be ignored and may warrant potential customers conducting additional due diligence.
People love
Staff shoutouts
Worth noting
Alleged abuse by employees - multiple reviews mention violent handling of dogs
“I noticed my sweet pup had a knot on her head after a visit. Then a future visit I happened to see an employee violently pull a dog by the leash and cause the dog to yelp.”
Ongoing investigation for mistreatment
“Now I just learned there's an ongoing investigation after a former employee reported the place for mistreating dogs.”
Unresponsive to calls/emails
“Won't return phone calls or emails.”
Limited/strange business hours(3 mentions)
“Inconvenient hours, will not allow person to tour building before deciding on using their facilities.”
Difficulty contacting facility(2 mentions)
“Won't return phone calls or emails.”
At a Glance
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