Dog House Club

Unreported physical injuries during grooming

“The groomer definitely knew that they injured my dog but neglected to inform us... it was a really deep cut into the hard part of the paw.”

Breed discrimination policy

“The owner calls me back and tell me they no longer take pits and reception wasn’t aware.”

Grooming injuries/accidents(3 mentions)

“I noticed what it seems to be a dog bite on the side of his mouth... I’m beyond upset and confused why I wasn’t told about this.”

Noise/Community disturbance

“They put the dogs out for 10 minutes at a time... into a small, enclosed backyard space where they bark and make an incredible amount of noise.”

Overcrowding

“Nice reception but too many dogs in one small room”