Dog Sense Day Care & Grooming
535 Wilson Heights Blvd, Toronto, ON M3H 2V7
Overview
Dog Sense Day Care & Grooming is a cage-free boarding, daycare, and grooming facility in Toronto offering safe, supervised care 24/7 with a fully fenced backyard. They provide daily report cards with photos and videos, accommodate puppies and senior dogs, require temperament testing and vaccinations (Rabies, DHLPP, Bordetella), and require dogs over 6 months to be spayed or neutered.
Amenities & Policies
Dog-to-staff ratio: 10-15:1
Required vaccinations: Rabies, DHLPP, Bordetella
Policies & Details
Hours & Billing
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
401 reviews analyzedDog Sense is highly valued by long-term clients for its cage-free daycare and detailed 'report cards' that provide peace of mind to pet parents. While the grooming staff (particularly Nicole and Helen) receive frequent praise for their skill, there is a significant pattern of reviews citing physical nicks and injuries during grooming sessions. Management's response to these incidents is often perceived as dismissive or defensive, creating a sharp divide between satisfied regulars and one-time customers who experienced safety issues.
People love
Staff shoutouts
Worth noting
Physical injuries during grooming (cuts/nicks)
“THEY SLICED MY 5LB DOGS THROAT 2 INCHS GROOMING HIM. Promised to pay the vet bill and are now avoiding it.”
Dog-on-dog aggression/injuries
“My five month old puppy was BITTEN today by an adult dog... Susan refused to provide [owner] information.”
Allegations of rough handling/punishment
“This woman was clearly using [martingale collars] as punishment and yanked hard until my dog quieted down out of fear.”
Grooming injuries (nicked quicks/skin)(8 mentions)
“My dog came back with bloodied paws and his eyes bloodshot... they said he misbehaved during the nail clipping.”
Facility odor/sanitation(4 mentions)
“The facility also has a very bad smell and doesn’t seem sanitary.”
Owner/Management defensiveness(5 mentions)
“Susan, the owner, told me that I had overreacted and that she would never had taken the dog to the veterinarian.”
Top Rated
4.5 stars from 405+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 405 reviews.
At a Glance
Dog-to-staff ratio
10-15:1
Pricing
Contact facility for pricing
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