Parker Pet Care
68 Floral Pkwy, Toronto, ON M6L 2B9
Overview
Parker Pet Care is a multi-generational pet care facility established in 1945, offering dog boarding, daycare, training, and grooming services at two Toronto locations (North York and West Hill). They provide customizable lodging programs with different activity levels, experienced certified trainers, and a free trial day for new clients. The facility emphasizes transparency in communication, enrichment-focused care, and accommodates pets with special needs including medical requirements and senior dog care.
Amenities & Policies
Required vaccinations: Rabies, DHPP, current vaccinations required
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
700 reviews analyzedParker Pet Care is a highly established facility with multi-generational loyalty, frequently praised for its 'report card' system and attentive staff who genuinely bond with the animals. While the vast majority of clients report happy, tired dogs and well-cared-for cats, there are significant localized concerns regarding the 'pay-for-play' pricing structure and a few serious reports of medical/grooming negligence. Overall, it is viewed as a premium, trustworthy destination for senior pets and social dogs, though owners of anxious pets should note the kennel-style housing.
People love
Staff shoutouts
Worth noting
Infectious disease (Kennel Cough/FeLV)
“My fully vaccinated dog has stayed at Parkers three separate times, and each time he returned home with kennel cough.”
Physical injury during grooming/boarding
“we were told that his 'dew claw got caught in a drain and ripped off.' It defies reason. They were clearly reckless or grossly negligent.”
Medication errors
“TWICE this year, my dog has been sent home with the wrong medication (belonging to another dog that was boarding).”
Pricing/Add-on fees(8 mentions)
“Everything costs extra...time out of the cage, cuddle time, attention, etc.”
Grooming dissatisfaction (shaving without permission)(5 mentions)
“Shaved him completely, WITHOUT PERMISSION... AND he stunk like he was in a kennel for a month!”
Weight loss/Dehydration during long stays(2 mentions)
“My dog returned to me noticeably malnourished and dehydrated, having LOST 11% body weight in 10 days.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.8 stars from 1058+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 1058 reviews.
At a Glance
Min puppy age
3 months
Pricing
Boarding
$44.95–$93.95/night
Daycare
$13–$49/day
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