Chapel Hill facilities
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Doggie Spa & Day Care

1101 Dawson Rd, Chapel Hill, NC 27516

5.0
103 Google reviews
Cage-freeOutdoor yardReactive breeds OKMedication adminClimate controlled

Overview

Doggie Spa & Day Care is a small, established (since 1998) boarding and daycare facility in Chapel Hill, NC offering climate-controlled private rooms (5x15 ft) with included playgroups. They have high demand and limited availability - currently not accepting new daycare dogs but welcoming new overnight boarding guests. Features include 24/7 access rooms, dog taxi service, and bathing services for existing clients.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardgravel
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:8:00am-10:00am or 5:00pm-5:00pm (varies by day)
Pick-up hours:8:00am-10:00am or 5:00pm-5:00pm (varies by day)
Checkout time:Morning (around 10am)
Late pick-up fee:$15
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:$90 late cancel fee for off-season reservations; deposits non-refundable for peak/holiday
Deposit required — Varies - required for holidays, peak times, and first-time customers
Holiday surcharge — $60+ per night

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food or house food available (Costco Kirkland brand)
Raw diet accommodated

Requirements

Spay/neuter policy:$11/night fee for intact dogs over 6 months

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — Two dogs in shared room: $77/night; Two dogs separate rooms: $95/night

What Reviews Say

100 reviews analyzed

Doggie Spa & Day Care is an exceptional facility with near-unanimous 5-star reviews. Nearly all reviews highlight the caring staff, happy dogs who run excitedly into the facility, and the facility's ability to handle anxious or senior dogs with special needs. The owner (Kirk) responds to every review personally and professionally. The only notable complaint (1 out of 100 reviews) involved a dog experiencing stress-related diarrhea, which the owner addressed professionally. With 65% of reviews mentioning multi-year or repeat business, this facility has built exceptional customer loyalty over its 20+ years of operation.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Value
4.5
Drop-off / pickup
4.5

People love

Staff genuinely care about dogs(45)Dogs excited to visit - run into facility(25)Excellent for anxious/senior dogs(15)Clean facility with good accommodations(12)Accommodating special needs/medications(10)Great communication during stays(8)

Staff shoutouts

Kirk(25 mentions)Lisa(8 mentions)Dee(3 mentions)Jenny(2 mentions)

Worth noting

Dog experienced stress-related diarrhea after stay

“My big Chow came home with diarrhea from the stress of too much puppy love, in contradiction to owners' claim only like animals play together.”

One anomalous 1-star review with positive text

“Happy dog on arrival & departure! (1/5 rating)”

Dog stress/over-stimulation in group play

“My big Chow came home with diarrhea from the stress of too much puppy love, in contradiction to owners' claim only like animals play together.”

Owner replies to 100% of reviewsprofessional tone65 repeat customers

Top Rated

5.0 stars from 103+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 103 reviews.

At a Glance

Google rating
5.0/ 5
Review score
4.9/ 5
Amenities5 of 14
Reviews103
Repeat customersNumber of reviews that mention returning or being a regular customer.65

Pricing

Boarding

$50–$95/night

Daycare

$33–$35/day

Contact

Visit Website+1 919-932-4738Get directions to 1101 Dawson Rd, Chapel Hill, NC 27516

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