DogPlay

Severe injury/Dog attack

“Got a call saying that she had been attacked and bit on the face. She ended up having to go under to safely put stitches in order to close a puncture wound below her eye.”

Allegation of animal abuse and high dog-to-staff ratios

“Animal abuse was recently caught at DogPlay... the handler to dog ratio is often 1:40 or 50 dogs.”

Physical handling incident

“One of the staff dropped my 4 pound toy maltipoo from shoulder height. She smacked her head on a table and the floor.”

Abrupt dismissal of long-term clients(2 mentions)

“After taking my dog every day for full days for years... out of the blue, kicked my dog out without any evidence of wrongdoing.”

Grooming quality inconsistencies(3 mentions)

“It was the worst cut I have ever seen... long hair so she could see and a completely uneven cut.”